Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Information We Collect
When you interact with Brighttechdevice, we may collect several types of information to provide you with our financial analysis services and improve your experience on our platform.
Personal Information
We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support.
- Name, email address, and contact details when you register for our services
- Professional information including job title, company name, and investment experience level
- Payment information processed securely through third-party payment processors
- Communications you send to us, including support requests and feedback
- Usage data about how you interact with our financial analysis tools and reports
How We Use Your Information
Your information helps us deliver personalized financial analysis services and maintain the high quality of our platform. Here's how we use the data we collect:
- Provide and maintain our financial analysis services and tools
- Process transactions and send related information including confirmations and receipts
- Send technical notices, updates, security alerts, and administrative messages
- Respond to your comments, questions, and provide customer service support
- Communicate about new features, services, and educational content relevant to investment professionals
- Monitor and analyze trends, usage patterns, and effectiveness of our services
Personalization and Improvement
We use aggregated, non-identifying information to understand how our users interact with financial data and analysis tools, helping us improve our services and develop new features that benefit investment professionals.
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your information in certain limited circumstances as outlined below.
- Service Providers: We work with trusted third parties who assist in operating our platform, processing payments, and analyzing website traffic
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or government request
- Business Transfers: Information may be transferred if we're involved in a merger, acquisition, or sale of assets
- Protection: We may share information to protect the rights, property, or safety of Brighttechdevice, our users, or others
All third-party service providers are required to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.
Your Privacy Rights Under Australian Law
As an Australian-based company, we comply with the Privacy Act 1988 and the Australian Privacy Principles. You have several rights regarding your personal information:
Access and Correction Rights
You can request access to the personal information we hold about you and ask us to correct any inaccurate or outdated information. We'll respond to your request within a reasonable timeframe.
- Right to know what personal information we collect and how we use it
- Right to access your personal information and request corrections
- Right to request deletion of your personal information, subject to certain exceptions
- Right to opt-out of marketing communications at any time
- Right to lodge a complaint with the Office of the Australian Information Commissioner
To exercise these rights or if you have concerns about how we handle your information, please contact us using the details provided at the end of this policy.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Industry-standard encryption for data transmission and storage
- Regular security assessments and vulnerability testing
- Access controls ensuring only authorized personnel can access personal information
- Secure servers hosted in reputable data centers with physical security measures
- Regular backups and disaster recovery procedures to protect data integrity
Data Breach Notification
In the unlikely event of a data breach that may cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner as required by law, typically within 72 hours of becoming aware of the breach.
Data Retention and International Transfers
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
- Account information is retained while your account remains active
- Financial transaction records are kept for seven years as required by Australian law
- Marketing communications data is retained until you unsubscribe
- Website analytics data is typically retained for 26 months
Some of our service providers may be located outside Australia. When we transfer personal information overseas, we ensure appropriate safeguards are in place, including contractual protections and adequacy decisions where applicable.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.
Types of Cookies We Use
Essential cookies for website functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings and choices.
- Essential cookies required for basic website functionality and security
- Analytics cookies to help us understand how visitors use our website
- Functional cookies to remember your preferences and settings
- Third-party cookies from integrated services like payment processors
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality and features.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make significant changes, we will notify you by email (if you have provided your email address) or by posting a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of our services after any changes indicates your acceptance of the updated privacy policy. If you disagree with any changes, please discontinue using our services and contact us to discuss your concerns.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
We aim to respond to all privacy-related inquiries within 5 business days.